iphone 7 weak signal

Paul2040 · ‎23-01-2024

Hi i have an iphone 7 and the signal is weak, i live not half a mile from a ee tower, any ideas please

Northerner · ‎23-01-2024

Hi @Paul2040

Have you checked EE network status checker;

https://coverage.ee.co.uk/coverage/ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

bristolian · ‎23-01-2024

What makes you sure the site is an EE one? Has coverage always been poor in this location?

Depending on the site config and local geography, half a mile could be plenty far enough to not be serviced by it.