iphone 7 weak signal

Paul2040 · ‎23-01-2024

Hi i have an iphone 7 and the signal is weak, i live not half a mile from a ee tower, any ideas please

Northerner · ‎23-01-2024

Hi @Paul2040

Have you checked EE network status checker;

https://coverage.ee.co.uk/coverage/ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎23-01-2024

What makes you sure the site is an EE one? Has coverage always been poor in this location?

Depending on the site config and local geography, half a mile could be plenty far enough to not be serviced by it.