19-01-2024 04:10 PM
19-01-2024 04:11 PM
Hi I can’t receive calls from today morning. Don’t know what happens, I didn’t change anything
19-01-2024 04:12 PM
Does your phone show coverage indicators? Can you make outbound calls OK?
Can you send & receive text messages, and use mobile data?
19-01-2024 06:24 PM
Yes I can make calls, sent messeges and receive.
20-01-2024 07:53 AM - edited 20-01-2024 07:54 AM
Thanks for confirming @Ewazet.
Does this occur in more than one location?
Do you receive missed call notifications?
Katie
20-01-2024 08:12 AM
It happens in different locations, I don’t receive any notifications about missed calls. Yesterday I spent nearly 2 hours with technical department and they didn’t know what is wrong.
20-01-2024 08:13 AM - edited 20-01-2024 08:13 AM
Hi @Ewazet.
Has our technical care team raised a ticket for this?
Is this still being investigated?
20-01-2024 08:36 AM
Yes I need to wait 3 days, we wil see what wil happens hope they will solve this 😓
20-01-2024 09:12 AM
Please keep us updated here on the community @Ewazet.
Fingers crossed this is resolved for you ASAP.
