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No network service

Nicoleknapman93
Visitor

‎27-01-2024 01:21 PM

I have had no network service on my phone for almost 5 days I have put my SIM into another EE phone and same thing on that one I can use WiFi but that's it 

I went into the ee shop in town and they sent me a new SIM that one still isn't working I can't even ring EE to get them to help me 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎27-01-2024 01:26 PM

@Nicoleknapman93 : Have you Checked Status of the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP