Service status

[Jonnymg00]

I have had zero data in my area for the best part of a week!! The Service status checker comfirms there are issues that should be fixed within 16 hours, the trouble is this message has been up with the same timescales all week. It isn't good enough!! Has anyone else had the same issues and any ideas how long it's taken them to fix them?? I'm getting rather fed up!! For information the postcode effected is CF44 8. Thanks.

[Leanne_T]

Hi @Jonnymg00 

Thanks for coming back to the community. 

I am very sorry this is taking longer than expected to get the service back to normal in the area. 

If you have registered for updates on the status checker, our network team will keep you updated when the next update is provided by the engineers.

Leanne.

[bristolian]

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@Jonnymg00 wrote:

I have had zero data in my area for the best part of a week!!

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Do you have a lack of mobile data service? Or a lack of mobile coverage?

In the former's scenario, voice calls & text messages would still continue. This would be a very unusual scenario.