Tenbury Wells WR6 signal

[SaucyJames_01]

 

 

Unreliable signal. Any explanation  why the mast keeps going down apart from the fact it'll be fixed within 16 hours. If anyone from the EE team could research the problem id be grateful. 
Many Thanks! 

[bristolian]

You'll be unlikely to get specific fault details on this public forum, even CS might well have to escalate your query and can sometimes be reluctant.

What are the symptoms you're experiencing?