29-01-2024 12:18 PM
Had no mobile network service for around a week now, it was following the latter of the two storms that have gone through the UK so I put it down to storm damage and assumed service would soon be resumed.
Still nothing. Can anyone from EE confirm if there was storm damage in my area that is awaiting repair? I'm in West yorkshire in Wakefield. Trying to work out if the issue is with the network or my phone/SIM
29-01-2024 12:21 PM
Hi @Hudders91
Have you checked EE network status checker for your local area.
https://coverage.ee.co.uk/coverage/ee
Thanks
29-01-2024 12:31 PM
It's claiming I should get good service but my.phone has been getting no mobile network service for around a week. I'm just trying to isolate if the issue is on the EE side. Have tried various reset options on my phone , removing SIM, cleaning and reinserting etc. It just seemed a big coincidence it was straight after the last storm happened.
29-01-2024 12:38 PM
Hi @Hudders91
Are you checking the correct option, you need to pick check status not coverage.