07-02-2024 06:48 PM
Well EE strikes again with poor coverage ?
it’s bad enough not having a mobile signal at home which has been reported and raised to a higher call taker level ?( awaiting fir climbing techs and auth on to land ?????? ) it’s only been 3- mths now !!!!
To make matters worse now I have no reception at post code ne23 6yd cramlington manor walks (the mast is on top of Concordia premises this is also a problematic mast which has been raised to the highest call taker level a few years ago and resolved after a lot complaining and getting EE staff in shop inside Mamir Walks to also complain . I get 4 bar signal strength but get the caps lock E next to it and you cannot use your phone especially apps in shops to pay for goods with .
i should be refunded monthly charge for all the crap service EE causing
07-02-2024 07:15 PM
Is this a recent problem? Using the "check status" option on the coverage webtool (https://coverage.ee.co.uk/network/ee ) is the best first-line check for local service outages.
A couple of the other sites in this area have B20-4G coverage, the next nearest serving site has B3-4G, so it's slightly unusual for you to be seeing 2G service here. Do you receive 4G coverage in other areas?
Anytime you have indoor coverage issues, WiFi-calling is an excellent mitigation.