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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4623 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4140 Views
  • 0 replies
  • 5 Helpful

5G down for maintenance?

New to this forum.My 5G service from EE cell tower 22795 (4G ID in cellmapper) has stopped working today.  Is there equipment failure or is it down for maintenance?  Is there any way to find out?BTW, cellmapper only shows LTE band 3 but assume that c...

Why is EE network cover so poor?

Not sure what anyone can do on a forum but I wondered if anyone in my area (Grasscroft/Uppermill) has problems with EE voice and data? Unlikely anyone from these areas will read this I suppose, but worth a shot.I only switched to EE from Vodafone a f...

bobbySeg by Investigator
  • 1053 Views
  • 5 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

My mobile connection has been awful for the past two weeks, with repeated intermittent loss of signal. This weekend in particular was very bad resulting in my having to restart my phone up to ten times on one day (Sunday 17th March 2024).I did go to ...

EE_T by Visitor
  • 528 Views
  • 2 replies
  • 1 Helpful

Resolved! Connection

Hello, my phone status network states EE: Emergency calls only.My phone network is very slow.Is there a EE network issue?  

Re: Is it just me or is ee phone signal poor

Good morning, mine is been awful for about a week now. I had a whole day where I only had emergency calls coverage. When checking for issues it always states that there are none, and coverage is good.My contract ends in a few months so with this cons...

Frankie7 by Visitor
  • 414 Views
  • 2 replies
  • 3 Helpful

3g switchoff

So according to what I have found, the 3G switchoff doesn't affect 2G / EDGE, for calls and SMS? My grandmother still uses a samsung slider phone and she would hate to have to switch to a new phone.. Thanks!

5G Speeds Worse Than Ever - Rugby Area

Ok, if this is what you call £33/month I`m happy to decline !This is getting very ridiculous  as I`m relying on Data like there`s no tomorrow as it`s my bread and butter (work that is..)For a few weeks now the speed has degreased dramatically, the 7....

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