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5G speed

Does anyone have any issues with their 5G speeds? I pay £85 a month and seem to only get an average of about 5-10 mbps. I live in London with full 5G signal. It is very frustrating. Can someone help? 

JW360- by Investigator
  • 1865 Views
  • 8 replies
  • 4 Helpful

No signal

I've had no signal in North Shields for 4 days now!.. when will this be sorted out? And am I going to be reimbursed for business loss? 

Why is EE signal rubbish in Caerphilly area

Is anyone else having issues with making calls in the Caerphilly area? I cannot believe that EE is the best network for 10 years in a row, if that is true what on earth are the rest like!? If I can ring out it takes about a minute to connect. After t...

No service

Hi, I  have been having no service on my current mobile (iPhone 13) for the last 3months. I cannot use my phone for basic things such as making a phone call or texting. I am currently in a 24month contract with EE. I have spoken to them on the phone ...

Microtik 4g router connection issues

Hi,Same for me as a couple of other posts.The connection is now only showing 3GHSDPS & HSUPAcellid 12857722Lac 1150 Earfcn 10761 DL frq 2152.2Im running a microtik R11eLTE and have had no issues for years now, ive made no changes my end,  also the si...

swac3 by Established Contributor
  • 632 Views
  • 5 replies
  • 0 Helpful

Resolved! Multiple connections now runing at 3G HSDPA not LTE

We have multiple connctions all over the UK that have been runing for over 2 years, using external modems, (mikrotik) with no isusses, but since the 7th of Dec over 10 Sites have dropped to useing 3G HSDPA, constant drops in connections, run a scan a...

ineedbr by Investigator
  • 1377 Views
  • 15 replies
  • 5 Helpful

Coverage in Harraby/Garlands, Carlisle.

Update: 21 November 2023 Over the past few weeks, our engineers have completed integrating the mast onto the network and full service has been restored to the Harraby/Garlands area. We will continue to monitor performance in the area. Update: 04 Oct...

Leanne_T by EE Community Support Team
  • 7538 Views
  • 62 replies
  • 20 Helpful