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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6717 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 8488 Views
  • 0 replies
  • 6 Helpful

Indoor mobile coverage in GU23 area

Hi, I used to get good network coverage but nowadays I can barely get any signal at home, sometimes no bars, mostly 1 bar, why has the EE network degraded in our area, is there a good reason? I think I will need to switch provider if this isn’t resol...

JonJ63 by Explorer
  • 375 Views
  • 3 replies
  • 1 Helpful

No signal

My iPhone has had no signal problems before. It drops to one bar when I’m at my partners house but today I’ve had no service at all. I have came home and it’s still not working. I have tried everything 

data upload speeds

so i dont now why but for some reason on my 5G phone as off lately i can seem too get any decent upload in my area on the iphone 15 pro max which is really anyyoying im currently on an unlimited data plan and the last several times ive phoned ive not...

Shared Rural Mast - activation timeline

A mast was erected locally in an area with no previous cell coverage (postcode SY10 0NE) and is active on vodafone as part of the Home Office Emergency Services Network.  Local planning said on 13th February that further permission to extend the mast...

OHbi-Wan by Investigator
  • 518 Views
  • 4 replies
  • 3 Helpful

No signal

Hi, at home and work I have little to no signal, ee service is completely unusable. I have to tether off a decent network in order to go on any Internet based page. I've tried calling support multiple times with no answer and on the app I can't speak...

Tcward41 by Explorer
  • 491 Views
  • 8 replies
  • 0 Helpful