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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5512 Views
  • 2 replies
  • 2 Helpful

Resolved! No signal, been problematic for a few days now

I have literally zero signal. I have had issues with signal the last few day too, why would I pay my bill if I can’t even use my phone? has anyone else got the same signal issue? I am not abroad or anything just in my home as usual. I am having to ju...

Lorenamii by Investigator
  • 409 Views
  • 5 replies
  • 2 Helpful

Phone call won't connect

For a long time I've had lots of issue with phone calls not connecting correctly. Either I can't hear them, or they can't hear me. Then when if does connect, it will regularly drop out. I put it down to my old phone, but after getting a new phone its...

Poor signal

The mast that my phone connects to at home is terrible, signal is only 1 or 2 bars,it's been like this for a out a year,on signal checker it's always saying service problem and never gets fixed properly even when it says it has been fixed,when I go o...

WhoAreU17 by Investigator
  • 635 Views
  • 11 replies
  • 1 Helpful

5g vs 4g speeds

So I am sitting at work and I have 5g available in this location super signal. My phone switches between 5g and 4g so I ran a speed test. When it shows 4g I get download speeds in excess of 115mps yet when it shows 5g it can't get above 30mps. I find...

kcurrie65 by Skilled Contributor
  • 658 Views
  • 4 replies
  • 3 Helpful