LL14 cefn mawr wrexham no data

[robbyj]

HI All.

anybody having issues with data on ee with using data on a 2/3 bar signal in the cefn/trevor/carefiar area of wrexham?

been like this for a month now , can make calls and texts but anytime i try data it always fails until i leave the area and it works again ?

[James_B]

Hi @robbyj,

Welcome to the EE Community. 🙂

Does the Network Status Checker report any problems in the area?

James

[bristolian]

Wrexham is in an area where 3G coverage has now been switched off, so if your don't have a 4G phone then you will be using 2G permanently - explaining your symptoms.

What phone are you using, and are you on an EE plan?

[robbyj]

Hi James,

im in a 5g/4g area and everything is fine using the network status checker.

regards

robby

[robbyj]

hi ,

i have an iphone 15 pro and i am on the unlimited 100gb plan with EE.

my girlfriend has the iphone 14 pro max and she has same issue with EE in this area.

regards

robby

[Katie_B]

Thanks for confirming this @robbyj. 

Are you aware of anyone else experiencing this?

Katie

[bristolian]

Does your phone show 4G coverage when you have this problem?

[robbyj]

Hi Katie , yes there are a few people in the area I know of that h

 

ave complained over the phone but get no help , but it might be a problem with the transmitter at LL20 .

ive seen a whole group post about it on Facebook 

regards

Robby 

[robbyj]

Hi , yes I have 4g and I’m able to make calls and text , but no internet.

[XRaySpeX]

You can't go round publishing the full names of 3rd-parties on a public site.