Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6211 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2380 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5131 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1240 Posts

Activity in Mobile Services

esim

Hi. I have a pay monthly phone plan with a physical sim card. Can I change to an esim and use the same esim/number on my samsung galaxy smart watch or would I need 2 separate esims, one for phone one for watch?

AlanTC by Explorer
  • 42 Views
  • 4 replies
  • 1 Helpful

Frequent disconnection from mobile network

Hi everyone,I’m wondering if anyone has experienced this issue or knows how to fix it. I signed up for EE’s unlimited plan last August and was happy with the service for the first few months. But recently (past couple of months), I’ve been experienci...

Resolved! EE billing and passcode messaging

Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...

text problems

Hi, does anyone have any suggestions please-  for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

slairey by Investigator
  • 92 Views
  • 10 replies
  • 0 Helpful

Resolved! Roaming not switched on account

Forgot to message 150 roaming before I left. I bought a roam like home but can’t use it as I can’t call or text or use data whilst in Europe. My data roaming is switched on the device but can’t contact EE to switch on my account.  

Same, this is 2025 July and for the past year or more I’ve had no signal . I check the coverage checker and they say it’s the best round here. So I get a contract with ee and have no signal. And they both said there doing something in my area and it ...

Unable to play certain apps/games without a VPN

HiRecently I noticed a problem with certain apps being unable to login/load completely. I contacted the companies in question and there wasn’t any issues.I even tried logging in using WiFi and it worked and also tried logging in on different devices ...

dfcmp by Visitor
  • 39 Views
  • 1 replies
  • 0 Helpful