Mobile Services

esim

Hi. I have a pay monthly phone plan with a physical sim card. Can I change to an esim and use the same esim/number on my samsung galaxy smart watch or would I need 2 separate esims, one for phone one for watch?

Frequent disconnection from mobile network

Hi everyone,I’m wondering if anyone has experienced this issue or knows how to fix it. I signed up for EE’s unlimited plan last August and was happy with the service for the first few months. But recently (past couple of months), I’ve been experienci...

Resolved! EE billing and passcode messaging

Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...

My EE Service not coming back online from beung suspended

My service was suspended due to not being able to pay. But then i proceeded to pay today and got confirmation but my mobile services have not be put back online and i need them urgently to make calls text and use mobile data. What should i do?

Internet

4 days not working internet.EE Servise not fixit Rubbis EE!

text problems

Hi, does anyone have any suggestions please- for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

Roaming in USA I am already in USA and need to activate my phone to make calls

Hi I’m already in the USA and need to activate my phone to make calls . I forgot to do this before I left how do I do this

Resolved! Roaming not switched on account

Forgot to message 150 roaming before I left. I bought a roam like home but can’t use it as I can’t call or text or use data whilst in Europe. My data roaming is switched on the device but can’t contact EE to switch on my account.

Same, this is 2025 July and for the past year or more I’ve had no signal . I check the coverage checker and they say it’s the best round here. So I get a contract with ee and have no signal. And they both said there doing something in my area and it ...

Unable to play certain apps/games without a VPN

HiRecently I noticed a problem with certain apps being unable to login/load completely. I contacted the companies in question and there wasn’t any issues.I even tried logging in using WiFi and it worked and also tried logging in on different devices ...