EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

On my EE on app and website.

Why does it show the website that my EE TV service is linked on my EE mobile account and when I go to the my EE app it it don't show my TV services as it says get TV and sports?

Resolved! Re: Cannot view plans and data usage on myEE app

Only just signed up to EE from Giff gaff, and have to say for a big company your app is atrocious. Just hoping your service is better. I can’t find anything to do with my account or usage on the app it just wants to sell me something.

Latest app crashing

Hi latest EE app update cannot open. Has my trusty old S6 been obsoleted?

Re: Live chat

I am trying to log in to my account

Home page not loading

On my laptop I can login to EE but the home page won't load. I get a message - we're working on it .... please wait a minute and refresh.(2005)It's been like this for over a week. After logging in I can see my profile details but not view my plan bu...

Resolved! How can I add my new phone to my profile

I can’t get my new phone added to my EE account. It wants me to register again even though I have already registered with my pay as you go phone. I also can’t get my new sin card activated or use mobile date

Downloading PDF

Tried numerous times to get a PDF of my bill google says go to EE app-manage-bills and payments then download but there is not a bills and payments section in the manage section the **bleep** is this **bleep** about

Re: How do I delete my account

i want to delete my ee account so i can add my sim to my other account with 2 sim lines already registered all in one place . how to do it please ? thanks

No account info

I've updated my EE App and can't find my account and phone numbers. What am I doing wrong please guys

EE Website/account issues

Good evening,For the past few weeks, I have been having issues trying to fully access my EE account, on two different laptops and my mobile. I am able to log in, but then experience problems accessing anything else. I just keep getting various error ...