Community Activity

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 3295 Views
  • 65 replies
  • 13 Helpful

Using EE/BT wifi hotspots

So I’ve just had EE broadband installed and I have the EE app. As far as I can tell I have the app connected to my router. How do I connect to the EE/BT WiFi hotspots I come across in public? Do I automatically connect? Do I select the hotspot when I...

Charged for ROW call on Full Works plan

I wonder if anyone can help me?I've got the iPhone Full Works plan, and have recently been in Canada, where I believe all my calls within Canada should be covered. However, on my most recent bill I've been charged for a call to a North American numbe...

Whitty226 by Investigator
  • 41 Views
  • 3 replies
  • 0 Helpful

EE Broadband problem

Hi, just wondering if anyone has any tips. Our cleaner accidentally turned off the socket for our router and we can't get the broadband to come back on permanently now. We have tried all the steps suggested by EE  on the "fix an EE broadband connecti...

Gynd by Explorer
  • 41 Views
  • 3 replies
  • 0 Helpful

???

Hello, I have a question as to why I see this message when I open the app.Thank you in advance for any help, regards.

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JOKER87 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

Resolved! Issues with EE TV app

Hello,have the following issues with EE TV app sometimes find that when I send a recording to the box by the TV app the following message appears at the top of the app recording clash but there is no recording clash and this seems to happen more freq...

APACHE060 by Established Contributor
  • 299 Views
  • 11 replies
  • 5 Helpful

You are a robot

So im trying to sign up to mobile as I've had broadband for a while now. However when I try to check out it just keeps saying you are a robot.....Now its saying we are making changes to the site. Does anyone know why its like this ive been trying for...