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Resolved! Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
Travel Pass Not Functioning Properly
Last Tuesday we travelled to Thailand and I bought a 7 day roaming pass. Whilst I can access data I have not been able to send a txt or make a call, despite changing my spend cap to £20 as advised. All I get when trying to phone or access voicemail i...
Why this percentage increase?
The £4 increase seemed like a lot percentage wise so I enquired via the chatAnd that was agreed with and my bill was quoted as a less increase.But, my bill has still increased from £23 to £27 despite what I was told.
All Rounder plan and Roaming
So I have just upgraded my Sim only plan to the ALL ROUNDER SIM, when you click the i button on the plan to get more details it clearly lists the roam further pass as an inclusive option but has that now gone?? I can only see Netflix or Google. Are t...
iPhone 13 isn’t connecting to ee network.
iPhone 13 isn’t connecting to ee network. It started when I went abroad and now I’m back on the uk it’s still isn’t connecting to the network. do I can’t receive or make calls or texts unless I’m o. Wifi. I am using a SIM card in my phone. I have Ch...
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
Resolved! Watch recordings on the EE TV mini Box
Moving across from BT to EE for TV based upon the assurance of customer services that you can now watch recordings from the EE TV Box Pro on a Mini box in another room... can this be done now ? All the posts in the community still say that it is not ...
I am having problem transferring my e-SIM to a new iPhone while abroad
Hi everyone,I recently transferred all my data from my iPhone 13 to a new iPhone 16. However, my eSIM (UK mobile number) didn’t transfer automatically, and I’m being prompted to contact my SIM provider.The issue is that I’m currently in Morocco and w...
Parental control - block a phone
I have a 12 and 15 year old boys. How can I block their phones from being used when I want. I have family link but it's not enough and one is android and the other ios. Is there a way to simply disabled their phones or sim cards remotely?
Inclusive extras
I’ve just had a text message to say you’ve changed my inclusive extra, even tho I didnt ask for this, and noone asked me I took this contract specifically for the worldwide roaming and if this has now been removed, this isn’t the contract I’ve signed...
