Blocked

GRAEGRAE596
Investigator
Investigator

Has anyone else had issues trying to access the ee site, i get the landing page then click on the link and it takes me to a page saying blocked

9 REPLIES 9
Chris_B
Grand Master
Grand Master

@GRAEGRAE596  Try clearing your browser history and cookies and try again. 

Thanks, tried this, but it still comes up just with the words blocked

Regards

Graeme
Leanne_T
EE Community Support Team

Hi there @GRAEGRAE596

Could you post the link that gives you this message please? 

Leanne.

GRAEGRAE596
Investigator
Investigator

It seems to all be working now, weird!

ctorbaoglu
Visitor

Yes. I just switch to EE. My EE app damn slow and kepp o throws errors.

When I tried to click to Login button on website from my PC.  It says BLOCKED on the top left side of the web[age

 
Leanne_T
EE Community Support Team

Hi @ctorbaoglu 

Can you try deleting the app then going to the play/app store searching My EE and redownload the app, does this work for you? 

Can you access your My EE account online here? 

Leanne.

eblucas
Explorer

I'm having the same problem.

I've tried different browser, cleaning cache, even different computer and still getting this error.

I'm trying to move to EE but this is not very helpful.

Screenshot 2023-09-28 at 13.50.32.png

eblucas
Explorer

Screenshot 2023-09-28 at 13.51.10.png

 There should be a better error message, giving us options how to fix this problem and why its happening in the first place.

 A blank page with "BLOCKED" is not very user friendly is it?

Leanne_T
EE Community Support Team

Hi @eblucas 

Thanks for coming here. 

I have sent you a private message for some details 🙂

Leanne.