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Messages feature in app

League
Investigator
Investigator

‎28-09-2024 05:56 PM

I’ve been in the message us feature in the app now for 5 hours waiting on a response. 3 people have answered with “we are checking for you now” and never returned. The last person was 3 hours ago. 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-09-2024 06:24 PM

Hi @League 

Give EE a call on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
League
Investigator
Investigator
In response to Northerner

‎28-09-2024 07:08 PM

I don’t have EE mobile. I probably wouldn’t speak to them anyway, it’s been
6 hours and 7 different people.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎28-09-2024 09:16 PM

Hi @League 

You have no EE mobile, that is probably your issue then.

What are you wanting from EE. 

EE contact details are here:

https://ee.co.uk/help/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.