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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 967 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16164 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 188417 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13104 Views
  • 11 replies
  • 2 Helpful

iphone 15

hi ive been trying to pre-order iphone 15 but every time i click on it, it says sorry we cant display this page??? is this a problem you’ve been having??? 

beccs1 by Explorer
  • 294 Views
  • 3 replies
  • 0 Helpful

Resolved! Data add on

How do i add data?  i have ran out of data, but the ee app and online account aren’t working,  tried calling 150 and texting 150 but having no luck i just want more data to get me through to 29th 

RColly94 by Visitor
  • 347 Views
  • 1 replies
  • 0 Helpful

My account b

Why the hell have you changed this! I can’t actually access my account! Thank you for letting me leave Ee without question 

Hey

Can I have some more data please on my phone please

Ruthie1 by Visitor
  • 230 Views
  • 1 replies
  • 1 Helpful

Upgrade but can’t get through to EE

I upgraded my phone last night went all the way through then email saying thank you for your order can you ring us to verify I have been trying all day but just can’t get through 

CarolG72 by Explorer
  • 321 Views
  • 3 replies
  • 0 Helpful