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How do I view details of a linked device?

ejholland
Explorer

I am the account holder for my husband's SIM and I have linked it to my existing EE mobile account. How do I view the details eg bill etc of the linked device? TIA

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @ejholland @,

Welcome to the community,

If you log in to your account, you should see that there is a drop down, click on that and then click on the appropriate account, rather device you want to check, that should work.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @ejholland @,

Welcome to the community,

If you log in to your account, you should see that there is a drop down, click on that and then click on the appropriate account, rather device you want to check, that should work.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Thanks for your reply @Schockwave 

Where will I find the drop down? I can't see anything when I log on.

@ejholland , I have just done it myself, and it says see details,, scroll down  to manage your bills and payments and click on the one that says download this bill as PDF, click on the arrow next to it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.