Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Switched my BT broadband and TV 4 months ago, despite numerous calls to EE I can’t manage broadband or TV on either the website or the app. Have been told it’s a BT to EE migration issue, but no sign of it being fixed. Pretty poor, especially as I ...
EE still can't sort out my access via the website or app to view my broadband and TV bills, bills etc. All I get is it will be sorted in 3 days, two weeks later still no access.
I am finding the EE app
ee app doesn't work what happened
I've been trying to use this website for 2 years and still, i am met with "SORRY, YOU CAN'T ACCESS MY EE RIGHT NOW". Never have i seen a company who tries so hard to remove their customers. It must be a ploy to force you to use the number so that y...
I have tried to link my phone at least 10 times it keeps saying the device is already linked but it doesn't show on the app at all.I have also tried to change my direct debit date and there is no option to do this on the app.I have called EE twice th...
