EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589577 Views
  • 0 replies
  • 12 Helpful

EE app and website not working

 Whenever I try to login to EE app I get this page. It’s been doing it for about a week now. I’ve changed my passwords and still the same. The website does it to me too. I’m trying to access live chat but obviously can’t as can’t get in the app.

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Resolved! Spending cap

I would like tp remove the soending cap from number ending 201 I am away and cannot get data

Noelia12 by Explorer
  • 547 Views
  • 1 replies
  • 2 Helpful

EE Website Issues - Since December

For a good few weeks now I've been having issues with the EE website and app. Is anyone else experiencing this and has EE responded to complaints if so? Issues are below.I either get an error message on my profile page, or it's just constantly stuck ...

beckyl91 by Visitor
  • 4064 Views
  • 12 replies
  • 4 Helpful

application error

No matter which browser I use,  I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".   How can this be fixed so I  can print my inoice

App Login Fail

When I attempt to login I get a message:We can't sign you inYour browser is currently set to block cookies. You need to allow cookies to use this service.Cookies are small text files stored on your computer that tell us when you're signed in. To lear...

gyht128 by Valued Contributor
  • 930 Views
  • 5 replies
  • 0 Helpful

Resolved! Can't see upgrade options on app or website

I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please?  Come upgrade time if this is still...

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NoteLover by Investigator
  • 604 Views
  • 4 replies
  • 4 Helpful

Mobile Number Issue

Hi,i am using EE since 2023 September, I recently got to know about that contact number which showing in details is different than my original contact