Hello @47myee ,
Welcome to the community,
If you log in to the app, click on Manage you will see billing, click on that, you will see: see your plan bills and devices, you can then click on see details and click on the one you want to download and see what your breakdown is.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
