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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588947 Views
  • 0 replies
  • 12 Helpful

Resolved! Pair my watch fitness with phone

I have an Apple Watch and iPhone 15.  My phone can’t find the Apple Watch for mobile data but is linked.  When I use the fitness on the watch to workout the data is not linking with my phone. How do I resolve this?

Deeb604 by Investigator
  • 702 Views
  • 6 replies
  • 4 Helpful

General chat

How you doing today guys. Got another great plan/deal. Today, 80GBs a month for £13. I'm really pleased. Well can anyone recommend any good sci-fi films or series worth watching.  ?  

Billing & EE App issues.

My app isn’t showing all the accounts I have linked to my account and when I click on billing I get two dots flashing and a black screen no details. What’s going on? 

Skin121 by Visitor
  • 378 Views
  • 1 replies
  • 3 Helpful

2 factor and passkey options missing from my account

I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...

Pooor service

How can you guys just provide poor services and be one of the most expensive networks ???? Make it make sense 

Manny26 by Visitor
  • 303 Views
  • 1 replies
  • 0 Helpful

Resolved! Online upgrade

So I am out of contract in 14 days and have logged into my account on ee app and website and says I can upgrade.  I have tried many times today and all I keep getting is log in to see your upgrade offers so I log in again and it says to upgrade ring ...

Upgrading Online

I've had this same issue - I also am struggling to remove the items from my basket while I was just trying to check out the options. Is the only way of fixing this that you've found to call 150? Upgrading online is my preferred option... having to ca...

Emmamw by Visitor
  • 353 Views
  • 1 replies
  • 1 Helpful