Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
im sick of going round in a loop. live chat never workspay a bill and it goes on a different number EE please sort this app out its horrendous
I cannot link my phone to my account; which seems to be an ongoing problem - is this likely to get fixed/
I am now eligible to upgrade, however, when I use the app or online it says “sorry there are not suitable plans available for this device right now” on each phone I click on. Why is this? What do I need to do?
Why isn't the add ons working
Hi, I am not able to view my EE bills on the website since Feb 2024.Kindly advise.
Where on the website can I find details of my data usage?
Hi all, So I've been attempting to purchase a SIM only contract via the web store, but everytime I reach the credit check and put in any dates for date of employment/date joined bank/date moved in it will tell me my dates need to be after my birth da...
I have uninstalled the App and re=installed it a dozen times, cleared the Cache but the App still does not work. Not sure why I changed from BT to EE as BT had an app that worked and I could keep my eye on data usage. Since changing to EE the App has...
I have no idea anymore how to get this resolved.Since about last year I have had major issues with my EE account. I can't access the store, properly log in to my account or access all the features of my account.I have spoke to EE several times who ha...
