EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Change incorrect phone number

Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.

Resolved! Access to chat service

How can I use live chat? I was on live chat for 4+ hours a couple of weeks ago, upgrading accounts etc…..now I have an issue I can’t even find how to access it! I need access to the chat script I had on March 18th. One EE caller told me he couldn’t ...

Resolved! Pair my watch fitness with phone

I have an Apple Watch and iPhone 15. My phone can’t find the Apple Watch for mobile data but is linked. When I use the fitness on the watch to workout the data is not linking with my phone. How do I resolve this?

General chat

How you doing today guys. Got another great plan/deal. Today, 80GBs a month for £13. I'm really pleased. Well can anyone recommend any good sci-fi films or series worth watching. ?

Resolved! Upgrade watch

Hi can you give me the amount for my early upgrade for my Apple Watch

Billing & EE App issues.

My app isn’t showing all the accounts I have linked to my account and when I click on billing I get two dots flashing and a black screen no details. What’s going on?

2 factor and passkey options missing from my account

I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...

Pooor service

How can you guys just provide poor services and be one of the most expensive networks ???? Make it make sense

Ee

I can't use the online up

You should let your clients know how many gigabytes they have left on the EE app

You should be telling your clients who are paying your wages how many gigabytes they have left on their EE app are you do not tell them anything as you are only trying to sell more gadgets and phones to your clients what do you think they have a app ...

EE app and website

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