Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Just updated EE app on my Android phone.Now it doesn't work. Stuck in a loop, I enter my email address and pwd on the login screen, get a couple of spinning balls, and back to the login screen. I know the details I am entering are correct.No error co...
Hello, I liked one of Black Friday deals for smartwatches and I wanted to go for it, however the website prevents me from doing so.Anytime I try, the website allows me to log in without issues, but as soon as I head to the chosen offer, the website s...
How are we supposed to GIFT DATA to our family if we can’t use the app for a week ?
I'm due for an upgrade, but when I tried to make an order online it gives an error ''We're currently experiencing technical issues which means we can't complete your order online right now.'' I tried to order different product and it give me the same...
I moved accounts from BT in September with new mobile accounts being set up first. Downloaded the app, as recommended, and managed the bills and things there. Then all the other stuff moved to EE, broadband and TV, and when I try to link a product I'...
When trying to agree to terms and conditions on tv it is saying a server error has occurred while downloading the User agreements. I have been trying to do this now for two days, please help!!!!
What’s going on with the app I can’t gift data or nothing lmk
The EE upgrades page is poorly designted and doesnt function as is expected.The normal upgrades page is buggy logs you out then asks you to log back in, dont know why. then as you get to checkout it crashes. The black friday page is even worse it is ...
