EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Unlimited data plan

How do I switch to an unlimited data plan

Billing

Hi is it possible for some one to call ************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Website & App down?

I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?

Error Message

Evening, Is anyone getting the issue when trying to load into the app it is asking them to comeplete a verified id? And when they try and do this the app closes down and redownloads itself.?

Resolved! Device not found when linking

Hi in trying to link my Phone to my ee account so I can view billing etc. I put the phone number in and it says no device found but I've been using this since the start of my contract for calls etc so defo connected . Really unsure what to do as I ca...

App Update.

Hey, does anyone know when the App update will be complete.?

Good

Wokingham

Resolved! I want to access my bills for the last 12 months but can’t see how

EE blocking non-mobile users from logging-in?!

Urgent question for EE supportI am a broadband customer. I currently have 2FA turned off, and can not use 2FA via SMS. I do not have a mobile device and my landline number no longer converts SMS to speech for 2FA. The last couple of times I have logg...