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why EE app is stillso slowstarting? .it take ages to open

Chencholyn
Visitor

‎29-08-2025 12:55 AM

 
0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎29-08-2025 08:13 AM

@Chencholyn  The app is a link to your account and it has to pull all the information from your account to show you.   How long is ages ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Rach_H
EE Community Support Team

‎29-08-2025 04:58 PM

Hi @Chencholyn,

Welcome to the Community!

Are you finding you have delays with any other apps loading, or does this only seem to be the EE app?

Rach