Messages feature in app

League
Investigator
Investigator

‎28-09-2024 05:56 PM

I’ve been in the message us feature in the app now for 5 hours waiting on a response. 3 people have answered with “we are checking for you now” and never returned. The last person was 3 hours ago. 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-09-2024 06:24 PM

Hi @League 

Give EE a call on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
League
Investigator
Investigator
In response to Northerner

‎28-09-2024 07:08 PM

I don’t have EE mobile. I probably wouldn’t speak to them anyway, it’s been
6 hours and 7 different people.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎28-09-2024 09:16 PM

Hi @League 

You have no EE mobile, that is probably your issue then.

What are you wanting from EE. 

EE contact details are here:

https://ee.co.uk/help/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.