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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589597 Views
  • 0 replies
  • 12 Helpful

Upgrade options log in issue

I can log into the website and manage my account no problem but as soon as I try to access the account upgrade pages to upgrade my sim or my phone I get “we’re sorry we are unable to log you in at the moment please try again later” messagestried from...

Mizzy7 by Explorer
  • 561 Views
  • 2 replies
  • 0 Helpful

EE Shop

Whenever I go into the shop on the app or on Web browsers it comes up with an error. This is quite annoying as I've tried it on many Web browsers   

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Inclusive add-on

I'm trying to change my inclusive add-on but I am unable to because of a technical issue. I'm having this problem on both website and the app, is anyone else having this problem?  

Screenshot_20240602_001449.jpg Screenshot_20240602_001119_Samsung Internet.jpg
FlashPara by Investigator
  • 391 Views
  • 1 replies
  • 0 Helpful

Link phone account to app

When using the app it shows my broadband account but not our mobile account the myself and my wife have EE. When zi try to link these it says they are already linked to another account. Can you assist please.Thanks Dave

DaveJR by Established Contributor
  • 1697 Views
  • 12 replies
  • 1 Helpful

WEBSITE

THE WORST WEBSITE IN THE WORLD WAS ONCE B&Q.. IT IS NOW EE WITHOUT A DOUBT..ABSOLUTE CRAP SLOW NOTHING WORKS AND TOTALY USELESS NOTHING WHAT YOU WOULD EXPECT..PRESS HOME AND YOU GET A LIST OF IRELAVANT LINKS NOTHING AT ALL ABOUT ME... IF YOU WANT UPG...

xsoniax by Explorer
  • 486 Views
  • 2 replies
  • 6 Helpful

Resolved! Live chat

Where's it gone now takes to a page with a load of waffle 

Sarahs1986 by Valued Contributor
  • 3899 Views
  • 39 replies
  • 3 Helpful