My app is not working

[Leewal1982]

My login details do not work for EE WiFi can anyone tell me why??

thank you 

[Geoffrey6]

Yep says undergoing maintenance 

[Mctotty]

Been saying this since Monday uninstalled and reinstalled the app twice now and it’s still showing the same it’s a joke 

[Craigboi531]

Is anyone else having issues with the app or website saying there account is now closed despite you not cancelling your services 

[Chris_B]

If you can not access the app and your online account then you need to call customer support to request an account reset.  

[Leanne_T]

Morning @Abd8 

Thanks for coming to the community 🙂

Can you access your account this morning? 

If not, do you get an error message? 

Leanne.

[Michael_D]

Hi @Bahare12 

Thanks for coming to the community.

Are you still having trouble with the EE app this morning?

If you are, what is happening when you try to login?

Michael