My app is not working

Abd8
Visitor
 
12 REPLIES 12
Michael_D
EE Community Support Team

Hi @Craigboi531 

Thanks for coming to the community.

Are your services still working as normal, other than the online account?

If they are, I'd recommend calling our tech guides, who can bring up your account and check the EE ID details to help you get access again.

Michael

Leanne_T
EE Community Support Team

Hi @Mctotty 

Thanks for posting. 

Can you access your EE app today? 

If not, do you get an error message? 

Leanne 🙂

Leanne_T
EE Community Support Team

Hi there @Leewal1982 

Thanks for coming to the community 🙂

You can find full details on the Help & advice page for how to connect. 

Hope this helps. 

Leanne.