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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1366 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16554 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 199615 Views
  • 0 replies
  • 10 Helpful

Better offers for new customers?

I just upgraded last week to the S23 Ultra. Even with the discount I get, the package is still £62. You're advertising this today for £59.  I've been with you for 20 years and was told this was the best deal. 

Calls not working

Hi, everyone i am unable to make and receive calls from few days, can anyone help me, even i can't call 150

Cancel my contract

Hi, I want to cancel my contract. What should I do? I have lost my job and am currently homeless with no financial support. Please help me.

AZ1978 by Investigator
  • 358 Views
  • 6 replies
  • 0 Helpful