Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi Today I upgraded my phone and transferred my contract to a business contract. I’ve been with EE with the same mobile number for years. When I log in to the EE App, it remembers who I am from my sign up credentials, but it does not recognise my mo...
my old number has ported over now and can receive calls but I cannot link my sim to my account. I input my number for a code to confirm it’s me however I never receive the text from EE no matter how many times I try
I have EE broadband and EE SIM PayMonthly, I want one more SIM, so in EE app I can see EE one which gives 20£ discount per month and contract will be monthly but when I tried to buy I see this.Is there any sense putting restrictions online but allowi...
I noticed one of the telecom operators in UK is offering a year of AI-free service. Is there any plan in the works for EE customers to enjoy AI-free service for a year?
Hi! Wondering if anyone can help me as I feel I’m going round in circles. I used to be able to access the app to pay my bill and just generally keep an eye on my account , however for some reason lately I can’t get into it. Keeps saying the given nam...
Hello, I'm unable to access my phone and landline bills on the EE website. Has anyone any idea how I can resolve the problem?Thank you
Is there a way to change the EE ID that my Community account is associated with?
I’m really getting fed up now. I’m originally a BT broadband and mobile customer. I wanted to upgrade my SIM cards and the only way was to transfer my whole package to EE. That was a several weeks ago. I have since been billed for my broadband/tv pac...
Good afternoonI's over 6 months now since we switched from BT but EE can still not work out how to link my Broadband & Mobile accounts. So much for being a high tech company Dave
Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days
