Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Seriously EE, sort them out. Regardless of doing everything advised to do and what tech do. They still do not work properly. We aren’t talking a few months, we are talking a few years. It’s impossible and infuriating trying to do anything on either....
How in Christ's name do I update the address on my account? There's no option for this anywhere in my profile section and the help guide on this tells me to go to "Account Settings" which I cannot find anywhere.
I run a website that offers location-based services, and I want to enhance the experience for EE users. I’m not sure how to leverage EE network capabilities to provide better services to my users.my website URL is here.
Since updating the iPhone app, it’s showing I have 1 notification and I can’t clear it? I’ve tried looking at all sections of the app to see if there’s something I’ve to action, but it’s still there and I can’t clear it. Anybody else have/had this pr...
I have lost my phone, so I'm using my laptop to contact everyone (very annoying). I logged into EE to report it as lost, but I can only call them to inform them. Does anyone have any solutions?
Hello, I have been trying to do an upgrade online and on the App. No luck with either. Initially it says 'Sorry, couldn't fetch recommendations for you' If I click on anything in pay monthly deals or Sim deals it says 'Sorry JOSEPH, it looks like th...
Hi can anyone help I have a random notification on my EE app when it’s closed and I don’t know what it is? I’ve deleted and reinstalled the app yet it’s still there ???
Bad website cant log in or even log out all as per other postings
I have been struggling for over an hour to add my details so that I can see my accounts online but each time there is something not correct in red although it is!
I am trying to view my plan but are not able to get into it
