Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Where is my bill?
Both methods of accessing the account to gift data are giving error messages and it’s been like that all day! My son has run out of data and needs his phone! @EE Community Support Team
01296925519 this number just called me claiming to be EE?? A little difficult to understand but asked for my email address. I didn't give this as it didn't feel right.Stay vigilant!
Hello Since a month I am not able to find the billing and data usage info on my ee app as well as website….please help
I can log into the website and manage my account no problem but as soon as I try to access the account upgrade pages to upgrade my sim or my phone I get “we’re sorry we are unable to log you in at the moment please try again later” messagestried from...
Whenever I go into the shop on the app or on Web browsers it comes up with an error. This is quite annoying as I've tried it on many Web browsers
I'm trying to change my inclusive add-on but I am unable to because of a technical issue. I'm having this problem on both website and the app, is anyone else having this problem?
When using the app it shows my broadband account but not our mobile account the myself and my wife have EE. When zi try to link these it says they are already linked to another account. Can you assist please.Thanks Dave
I’ve logged on to MyEE from my iPad and iPhone but my plan will not display???
