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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1381 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16569 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 200138 Views
  • 0 replies
  • 10 Helpful

EE app

After trying to stop phone *******, I have lost my account setting and can’t share my data now with my son and he has no data, please can you sort this out    [mod edit: please don't post personal details on the forum]

Anita08 by Visitor
  • 259 Views
  • 1 replies
  • 0 Helpful

Internet

You are having a lot of internet problems. It's been a few days. I am the mother of a severely autistic boy and I cannot be without internet (that's why I have the plan with you) Can you tell me if there is a problem or unfortunately I will change li...

Ee customer service

So i preordered iphone 15 promax during the weekends. I received an email from EE asking me to call them to discuss about my order because it seems that there were some errors. I tried calling customer service from 9am every hour but no answers. Then...

Cb213 by Visitor
  • 1256 Views
  • 1 replies
  • 0 Helpful

I'm really not happy

Basically some one has stole my neices phone and it had my sim card in the phone Imbeen getting Charged he'll of alot of money Im struggling as it is but I've just obviously just checked my bill and they've took alot of money that I simply can't pay ...

Data

I need to share data, how do I do this without my app? 

Call logs

Hello, I am currently trying to raise a dispute with a service provider. I need to be able to access my call history dating back to 4 months ago. Please can you advise me where to find this.