Bill

Daniel901
Explorer

Hi I’ve been asked to show my name/number and recent top up/bill I’m on pay as you go tho n can’t seem to find it

Daniel Hayton
1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @Daniel901 

You'll need to call Customer Service on 150 from your mobile device to go through verification process. 

Ali 

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Daniel901 

Who asked you as EE wouldn't ask for this personal information.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I just need my name n phone number confirmed in a chat to verify it’s me because I deposited through my phone without that I can’t withdraw my winnings apparently can it be done 

Daniel Hayton
Ali_A
EE Community Support Team

Hi @Daniel901 

You'll need to call Customer Service on 150 from your mobile device to go through verification process. 

Ali