EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE app

Hi folks,Its KINKYBOOTZ here again. So peed off with not being able to get my app! This seems to happen on a regular 14 days basis, give or take a day or 2. So come on EE, "get a damn wiggle on and stop peeing us CUSTOMERS off!Somebody for G_d sake h...

Website and app fault

There has been a fault ongoing for months when I click to look at renewal options, throughout this time a message has advised that it is being worked on, how long does it take to resolve a problem

Insurance claim

Hey I’m having a similar issue. Has it been handled, if so how long did it take to get a response?

Resolved! Re: Hello I want to change my ADRESS

******************** new adress [mod edit: personal details removed from the public forum]

Live chat

HiIs live chat working a5all current wait time was 5 minutes this was over 2hr ago is anybody else having issues

Assign friendly name to each plan on an account

Hi, allIs it possible to assign a friendly name to each plan/SIM on your account? I appreciate that the app can be permitted to match your contacts to fill in friendly names and photos, but those don't persist on the web site - and it's still not obv...

Does the Live Chat not work?

Ive been sat on Live Chat for 2 hours. Ive had no response. Does this thing actually work!?!?

How t

How long will the app be down?

I can’t access the app and am unable to make changes to the wifi settings to stop my children being online on a school night.How long will the app be down? It would reassure users if there was a notification mentioning when the app was likely to be b...

Help

How can i use my voucher on ee mobile apps. can anyone help me.