EE Perk Re-registration

[pete_g]

Hey, 

I have an issue where I have left the armed forces and don't have access to my email registered to the EE perk account. 

A recent search on this website showed that veterans are still eligible for EE perks, however I'm unable to login to verify eligibility (I.e. upload my ID). Please could I get some support getting back online? 

Many thanks, 

Pete

[Peter_W]

Hi @pete_g 😊

Welcome to the EE Community!

Just to check, have you tried re-registering with your personal email address and an upload of your ID on our Perk Registration page?

If this email has previously been registered though, please let me know and we'll see what we can get sorted from there.

Peter

[pete_g]

Hi, 

Thanks for getting back to me, I have tried this but get a message that my details are already registered (likely from my previous job) 

[Peter_W · Accepted solution]

Thanks for checking that @pete_g.

I'm going to send you over a private message so we can take a closer look into this, so please check your Community inbox and something should be with you shortly.

Peter

[jsymonds39]

Peter_W,

i was a nurse and have retired and have the same issue.  Can I get some support in re-enabling my perks account but with my own email address rather than my ex-employer?

Joanna

[Michael_D]

Hi @jsymonds39 

Thanks for coming to the community.

If you have now retired, we'd not be able to get you signed up to Perk again, as it would require an active work email address or personal email address with workplace photo ID to be able to register.

Michael