EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 600769 Views
  • 0 replies
  • 12 Helpful

Resolved! Issue with adding accessories to my phone bill.

When I try to add the AirPod 4s to my phone bill using the EE app, it buffers when adding to the basket. When i try to add the AirPods to my phone bill on the website, it says "Payment service is not available. Please try again later." I've never had...

RM108 by Investigator
  • 2971 Views
  • 17 replies
  • 4 Helpful

Help

I want to change setting so kids can use internet while they are on holidays and the app is working so I can’t changed the time. It’s frustrating me.

JakeM90 by Visitor
  • 472 Views
  • 2 replies
  • 2 Helpful

Adding phone

  everytime I try to add my Mobile to my account so I can keep on top of billing etc it doesn’t let me and says there’s an error how do I do it can someone help me please do I need to call ? 

C0F6E7BC-D193-41C8-9CE7-5A0D9CBCD5B2.png 72423C49-8DBB-4EA1-9DF1-3C42D7300C98.png

Resolved! Unable to gift data

I am also unable to get the gift data page to load. I just get a grey blank  screen with no info. I'm on a Google android phone. This is very inconvenient because I only start with 250mb each month and have to gift myself data from my wife's allowanc...

manchegos by Investigator
  • 637 Views
  • 3 replies
  • 3 Helpful