Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I made a new ee account to link my number to it as I’ve forgotten the email and password to my ee account but every time I click on link phone it take me to a support page and not to a page to actually link it? Do I need to call someone to change it ...
Whether I use the app or website on PC it does the same thing. I have two line son my contract, one for me and one for the Mrs. I successfully upgraded one last night however now I get as far as the T & C's for the other and it says "can't connect to...
You advertise as the best in the UK, however, the app is always down, it's almost impossible to speak to someone, I receive txt messages every other day to say there is work in my area so there may be disruption to service (which there always is), I'...
For days now I have received the message below when trying to look at upgrade options on the app. I have also tried logging in via a browser and the page just remains blank.I did chat with someone at EE who claimed to have done something and asked I...
I'm looking at purchasing a MacBook from the new line EE have just released, however on the app when I try to use the option of "Add to your mobile bill" - It simply redirects me to the EE homepage and if i try to purchase the macbook via the website...
Need to send data to my kids mobiles to know where they are. ? How long is this down for ?
Why is the App not working?
