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App Maintenance

Mayur98
Visitor

When will the app maintenance finish? It has been like this all day for me. My data has run out and I’m looking at either adding data through an add-on or potentially upgrading my plan as it is out of contract. 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Mayur98  can you log into your online EE account ?   if you can’t log into your online account as well as the EE app you need to call customer support and request that they reset your online account.   App access was gained back yesterday morning after account maintenance the night before. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Mayur98  can you log into your online EE account ?   if you can’t log into your online account as well as the EE app you need to call customer support and request that they reset your online account.   App access was gained back yesterday morning after account maintenance the night before. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.