Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Not impressed with the app - why is it so hard for family members to see their usage?Four family members. Four sims. One bill payer.Why make it so hard to set them up with their own usage views on the app on their own phones.No instructions for how t...
I would like to check my account
Trying to pass data on to my family as it resets back to zero. How on earth is anyone supposed to manage their data plans when this happens?. Taken a screen shot of the page that shows EE is currently making changes or making the app better but it do...
Why when I’m logi in to my app I don’t see my bills and pay what should I do
I have two additional numbers on my account t for my kids and this last month they both had issues with data allowance. I had someone give the unlimited data unitl it resets on the 9th but both kids are saying that there phone has no data and won’t w...
Why is it every night between 11pm to 7pm EE doing maintenance and EE don't give you noticeIt doesn't need to be done every night
