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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 597050 Views
  • 0 replies
  • 12 Helpful

Bills

For days now I want to see my bills but it says "problem we're fixing it". Also I have to go through the app, search 'bills' under help where it says 'open the app and look under manage' a different manage on a different app to the one on the app. EE...

robinoi by • Visitor
  • 519 Views
  • 2 replies
  • 5 Helpful

linking 2 EE numbers under one account?

Hello I have 2 EE numbers -  a contract number and another pay as you go number.  I have tried to link them to one account, and it keeps saying that they are linked already, but I am only able to access one number on my account. How do I properly lin...

Amabm by • Visitor
  • 676 Views
  • 3 replies
  • 0 Helpful

Online Chat

Has anyone had any success with online chat? For the past 3 days it tells me my wait time is 5/10mins and then I get nothing all day

EE app

I've logged in the app multiple times and I keep getting logged out I've put the correct information in and still I keep getting logged out can someone please fix this@ee

Adding a smart watch

I have logged on to my account and to try and add my smart watch to my plan but the pages always fails to load. Tried this from my phone browser and my computer browsers Google chrome, MSedge and Safari and everyone fails to load to add a smart watch...

Resolved! Cannot access my online account or Phone app

Hi. I have been trying to reset my password to login to my phone account for weeks now.When i go through to forgotten password procedure, I am getting the verification code to my email address but when I enter it i keep getting a message saying ee ca...

Mark-S-H by • Explorer
  • 767 Views
  • 2 replies
  • 3 Helpful
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