10-10-2024 12:06 AM
app doesn't seem to be working on the app or website
Solved! See the answer below or view the solution in context.
10-10-2024 12:20 PM
@wakka80 Thanks for clarifying the issue you are having. I will send you a private message for more details to get this looked into.
@Bluemoon11 I will also send you a private message for more information if that is ok.
10-10-2024 10:38 AM
Hi @wakka80,
Welcome to the EE Community
What is it you are trying to do in the app and website and what is happening when you try?
Alex
10-10-2024 11:10 AM
the website seems to be working I was just checking my usage and I'm put of contract so was just going to look at the upgrades whether to get a new phone or stick with the one I've currently got.on the app its just a spinning circle deleted and reinstalled several times and cleared the cache
10-10-2024 11:50 AM
It seems no one can get it to work. I am new to EE and it just sits on the let's get your phone set up and does nothing except the spin disc of doom.
10-10-2024 12:20 PM
@wakka80 Thanks for clarifying the issue you are having. I will send you a private message for more details to get this looked into.
@Bluemoon11 I will also send you a private message for more information if that is ok.
10-10-2024 12:39 PM
@Alex_H. yes that's fine.
10-10-2024 01:27 PM
Having the same problem too
10-10-2024 02:18 PM
@FaultyTowels I've reached out via private message for some more information thank you.
Alex
10-10-2024 07:38 PM
@Alex_H it's working now..
11-10-2024 10:05 AM
That's great news @Bluemoon11, thanks for letting us know 😊
Linzi