ee app not working

[wakka80]

app doesn't seem to be working on the app or website 

[Alex_H]

Hi @wakka80,

Welcome to the EE Community

What is it you are trying to do in the app and website and what is happening when you try? 

Alex

[wakka80]

the website seems to be working I was just checking my usage and I'm put of contract so was just going to look at the upgrades whether to get a new phone or stick with the one I've currently got.on the app its just a spinning circle deleted and reinstalled several times and cleared the cache 

[Bluemoon11]

It seems no one can get it to work. I am new to EE and it just sits on the let's get your phone set up and  does nothing except the spin disc of doom. 

[Alex_H · Accepted solution]

@wakka80 Thanks for clarifying the issue you are having. I will send you a private message for more details to get this looked into.

@Bluemoon11 I will also send you a private message for more information if that is ok. 

[Bluemoon11]

@Alex_H.   yes that's fine. 

[FaultyTowels]

Having the same problem too

[Alex_H]

@FaultyTowels  I've reached out via private message for some more information thank you.

Alex

[Bluemoon11]

@Alex_H  it's working now.. 

[Linzi_H]

That's great news @Bluemoon11, thanks for letting us know 😊 

Linzi