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EE App

Kikipops
Visitor

‎27-03-2025 06:05 AM

I’ve been unable to link my phone to the EE app for over 6 months, every time I call EE I get fobbed off and they say they’ll call back and they don’t, becoming increasingly vexed with this, is anyone else having this issue? 

they tell me it’s an on going issue with the app and they’re working on it - surly their tech team don’t take over 6 months to fix an app issue? You could build a new app in that time!!! 

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎27-03-2025 08:49 AM

Hi @Kikipops 

Welcome to the Community!

We know how important it is for you to be able to manage your account, so I'm sorry to hear you've been having trouble linking your account. I'd recommend making a complaint directly with our complaints team, and they will be able to work with you, until this is resolved.

Rach