Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How does the EE app know, within the Shop-> Broadband , on this dashboard page, the physical address, it seems to be "looked up" and already filled in?Deleted the EE app re-installed the app/ clear and crunched devices cookies and cache.The address d...
Have I still got my add on bundle for Brunie
I am due an upgrade on 1 of my contracts (I have a few on my account for the kids)Everytime I try to do it online or the app (I have tried several devices including laptop, tablet and 4 different phones) and I keep getting the error "unable to load u...
I am trying to link my broadband but it wants to use the wrong mobile number
Hello im trying to unlink my account so i can add all my products i have with u on one account as i currently have my mobile accont on one email an broadband an tv on another one
Yes
Hi please can u advise how I change my email address on my account
This number xxxxxxxxxxxxx is still linked to my bank account and gov things. My number was just removed from my EE account, only email is the same. What can i do? [Mod edit: Please do not share personal details as your posts are visible to the publi...
When I went to check my latest Bill from EE I had to update the EE App, I did this put in the details they asked and won't accept my details that they gave always had on record.I can't check my latest Bill......what do I do?
