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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, Is anyone else still having issues with Data gifting? I have one number on my account which just fails each time i gift data from it. The number (My Husbands) got added to my account solely for the purpose of gifting data to my kids and I can't d...
It seems I might as well bang my head against a wall than try and get EE to fix my online access to billing and my plan. It’s been months and a number of calls yet they have no interest in sorting it. I’ve had to resort to paying my bill by bank tran...
I changed a few months ago to a sim only plan and now I cannot see bills when I click on BILLs in my account . It's a problem as I need to file them. Any ideas ? Thanks so much
HiI am new to EE. Just got 4G Home router and want to set up data usage monitoring. During the set up it asks for my Billing Account Number. How do I find out what this number is please Thanks Judy
I am trying to upgrade as the site informs me I am eligible for free upgrade. I get sent to the page that shows the shop tab abd upgrade tab but the upgrade tab does not work. I tried both the apps and 3 different browsers (chrome, edge, opera) and i...
Every time I try and access the Mobile Add On page for the phones on my account in MyEE, I get this error and it doesn’t work no matter how many times I try again.I have tried deleting the app and reinstalling but it hasn’t helped. Any ideas as I can...
I returned to EE from Sky three weeks ago and despite calls to 150 (Technical Support) I am still unable to link my phone to the App. What is ironic is that when I try and link my number I get a response that the number is not recognised yet I receiv...
The add on page is not working.
Does anyone know an email address of head office please. I need to make a complaint I've called EE 10 times with no luck and had enough quiet frankly talking to people who don't know what they are talking about and all the promises that it will get s...
I’ve been trying to upgrade my phone for the last few weeks. Everytime I clicked the link through the EE app (as I’m eligible to upgrade) and then go to sign in the page just goes blank. Initially I wondered if this was because I was trying to do it ...
