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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9049 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22937 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 487084 Views
  • 0 replies
  • 12 Helpful

The EE app

This App had to be the worst / useless app out there . You just can’t get any useful information . That’s my experience . For example finding out your data usage is impossible 

My bills and payments won't load

Since a new update my bills and payments won't load and the my EE app had another update and still don't work and I can't link my EE Broadband. I uninstalled  the app and reinstalled and cleared cache it still doesn't work. 

EE upgrade offers

So my phone contract runs out in March and EE have offered me some deals on the s24 and s24+ however the website is very misleading.... If you look at the offers it shows the s24+ at 0 upfront cost and then it says 38.66 monthly device + airtime incr...

Mills705 by Contributor
  • 384 Views
  • 1 replies
  • 0 Helpful

New to Ee

Hi Do you know how to add my number(new contract sim)to my pay as you go, in app ?

Amirkom by Visitor
  • 364 Views
  • 4 replies
  • 0 Helpful