EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

I am unable to see my bills. I got a text about my bill, i think there is an err

Resolved! Merging accounts

I have 2 EE accounts, broadband/tv & mobile phone, I am trying to merge/link these accounts to my log in page on the app but each time I use the ‘link accounts’ option to do so I’m told that they are already linked to another account log in and I hav...

EE Website Shop and In App Upgrade = 404 Error

When I Google this issue it seems to be endemic within EE, with the issue going back years. I can only presume that this is not a issue with EE, but actually a business decision. The same with the elusive live chat that is never available. Forum staf...

EE should not be in the mobile communication business

Data add on issue on app!

Hi What’s happening with the add on section ? I’m trying to add data on and it keeps saying there’s an issue they are trying to resolve? How much longer? I need the unlimited for a month to run my business from and I’ve been down for two days now T...

Ee app

Hi I am having a problem i haven’t been able to get on the app or the website but mainly the app for a few months now any help would be greatly appreciated.Thanks.

Changing numbers

How do I change my number on the ee app? I used to have another number but I lost that SIM card and now I’ve got a new one. The problem is that I can’t change my number that’s associated to my email and I need to do that

You're unable to add another product to your account at this time.

I have 4 lines with o2 as they run out I want to bring them over to EE. I did the 1st one no problem when the 2nd ran out tried to bring it over and got the another message. Called customer services they confirmed I am eligible for 2 more lines it’s ...

EE customer service computers down?

Any idea on when they'll be working again?

EE app

I have spent all afternoon trying to open the EE app I log in with username and password then when I press next it gos to the bouncing balls then gos back to log in I have deleted and reinstalled the app.