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App not working for data sharing

Carpetgee
Investigator
Investigator
 
1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Thanks for getting back to us @Carpetgee

I'd recommend giving us a call if this is still not working. 

The team will be able to look into this further for you and help complete your data gift. 

Katie

View solution in original post

4 REPLIES 4
Carpetgee
Investigator
Investigator

When I try to share data all I get is a blank grey screen

1000021422.png

Leanne_T
EE Community Support Team

Morning @Carpetgee 

Thanks for coming to the community 🙂

Have you tried deleting and re-installing the app? How long ago did you last gift data? 

Thanks.

Leanne.

I gift data every month. Most features of the app work. But when I click on gift data I get this grey screen.

Katie_B
EE Community Support Team

Thanks for getting back to us @Carpetgee

I'd recommend giving us a call if this is still not working. 

The team will be able to look into this further for you and help complete your data gift. 

Katie